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closed What will I be helping with?

+2 votes
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in Helper by Ognjen G. (380 points)
closed by Ognjen G.
closed with the note: The official Applications Bootcamp guide is published in form of a Q&A under the Applications Bootcamp category. This question is part of the guide and is locked to new answers. You can still post comments to the answer.

1 Answer

+2 votes
by Ognjen G. (380 points)
selected by Debora Santo
 
Best answer

The questions in Helper department come from various sources/user groups. Questions from all the forum will be selectively re-categorized under Helper department by program mentors. This helps gain visibility and gives you opportunity to prove yourself as Helper. Here are some questions types generated from real life situations:

  • Users whose license doesn’t include official (subscription-based) support. 
  • Out-of-scope – stated problem exceeds the terms of official support. The question was redirected to the forum. For example, question asked does not directly concern the usage of Typhoon HIL toolchain. Such problems are either fundamental engineering problems or coding problems.
  • 3rd party tools – questions on usage of tools that are not part of Typhoon HIL toolchain (Code Composer Studio, MATLAB/Simulink, etc.) get redirected to the forum.
  • Sponsored – questions asked by Typhoon HIL and its hiring partners as part of public talent acquisition campaigns.
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