The software cannot log in

Question

Hi

I have encountered a problem where the software cannot log in. After entering the account and password, it prompts

Login failed!

[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1002)

Please, check your internet connection.

But my network is fine, can you help me with this error?

Answer 1

Greetings,

Please take a look at the following FAQ, and try to implement the proposed solution. Feel free to let us know if the problem persists afterward.

Best regards,